Refund policy

We want you to be completely satisfied with your purchase. If you are not satisfied, we’re here to help.

Returns
You have 30 days from the date of delivery to request a return.

To be eligible for a return:

  • The item must be unused and in the same condition that you received it
  • The item must be in its original packaging
  • Proof of purchase is required

To start a return, please contact us before sending the item back.

Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Exchanges
We only replace items if they are defective or damaged.
If you need an exchange, please contact us with details and photos of the issue.

Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.

Shipping costs are non-refundable.

Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with photos.
We will resolve the issue as quickly as possible.

Non-Returnable Items
We do not accept returns for:

  • Items that have been used or damaged by the customer
  • Items returned without prior contact

Late or Missing Refunds
If you haven’t received your refund yet:

  • Check your bank account again
  • Contact your bank or payment provider

If you still have not received your refund, please contact us.

Contact Us
If you have any questions about returns or refunds, please contact us.